Publications

Methods

Kalbach, J., Wermuth, Y., Duda, S., Ciontu, F. (2024). Jobs-to-be-done at scale: Disrupting the status quo with customer focus. In: Journal of Digital & Social Media Marketing, Volume 12, Issue 3.

Duda, S., Chearman, T. (2021). Integrating user research into an agile project at NHS Digital: A case study. In: Journal of Digital & Social Media Marketing, Volume 8, Issue 4. Featured in HS Talks.

Seibert-Giller, V., Pucher, R., Duda, S. (2020). Usability and User Experience. Exam preparation for the Certified Professional for Usability Engineering and User Experience Design. Read more about the UXQCC certification.

Duda, S., Warburton, C., Black, N. (2020). Contextual Research: Why We Need to Research in Context to Deliver Great Products. In: M. Kurosu (Ed.): HCII 2020, LNCS 12181, pp. 33-49. Springer Nature Switzerland AG 2020. The final authenticated version is available online at https://doi.org/10.1007/978-3-030-49059-1_3.

Duda, S. (2018). Personas - Who Owns Them. In: Von Gizycki, V., Elias, C. A. (Eds.), Omnichannel Branding. Springer Fachmedien Wiesbaden GmbH.

Duda, S. (2009). Mind Maps: An Evaluation Method of Web User Brand Experience. Interact 2009, Workshop Paper.

Duda, S., Schießl, M., Wildgruber, G., Rohrer, C., Fu, P. (2007). Linguistic Analysis of Websites: A New Method of Analysing Language, the Poor Cousin of Usability. HCI, Proceedings Volume 11, LNCS_4560, ISBN: 978-3-540-73288-4.

Nitschke, J., Duda, S., Schießl, M., Göhre, T. (2007). Perfektes Zusammenspiel: Usability Tests und Remote in Kombination. In: Research & Results,1/2007, S. 34 - 35.

E-Commerce

Duda, S., Barley, J. (2017). Searching and finding: A lifelong quest. In: Henry Stewart Publications, Journal of Digital & Social Media Marketing.

Duda, S., Cloppenburg, K., Nitschke, J., Szwillus, K. (2010). mobile.de – Joy of Use in Practice. Use Case for a Development and Design Process. This article is originally published in German: mobile.de – Joy of Use in der Praxis. Use Case zum Entwicklungs- und Designprozess. In: Brau H., Diefenbach, S., Göring, K., Peissner, M., Petrovic, K. (Eds.), Usability Professionals 2010, Jahresband 2010 der Workshops der German Usability Professionals' Assocation e.V.

Duda, S. (2006). Usability von Kundenterminals. In: Bosenick, T., Hassenzahl, M., Mueller-Prove, M., Peissner, M. (Eds.). Usability Professionals 2006.

Steinbrück, U., Schaumburg, H., Duda, S., Krüger, T. (2002). A Picture Says More Than A Thousand Words - Photographs As Trust Builders In E-Commerce Websites. CHI 2002.

Duda, S., Schießl, M. & Fischer, R. (2001). The Relation of Usability and Branding of a Financial Website - An Integration of Qualitative and Quantitative Methods. In: Smith, M. J., Salvendy, G., Harris, D., Koubek, R. J. (Eds.), Human Computer Interaction, Volume 1, Usability Evaluation and Interface Design - Cognitive Engineering, Intelligent Agents and Virtual Reality. Mahwah, New Jersey, London: Lawrence Erlbaum Associates, Publishers.

Duda, S. & Ahrend, A. (2001). Too Many Tools - Overtooling the Web: A Usability Study on Internet Viewbars. In: Smith, M. J., Salvendy, G., Harris, D., Koubek, R. J. (Eds.), Human Computer Interaction, Volume 1, Usability Evaluation and Interface Design - Cognitive Engineering, Intelligent Agents and Virtual Reality. Mahwah, New Jersey, London: Lawrence Erlbaum Associates, Publishers.

Physiological Measurements & Eye Tracking

Bergstrom, J. R., Duda, S., Hawkins, D., McGill, M. (2014). Physiological Response Measurements. In: Schall, A. & Bergstrom, J. R. (Eds.), Eye Tracking in User Experience Design, p. 81-108. Waltham: Morgan Kaufmann.

Duda, S. (2013). Emotions of Online Shopping: A usability study of online stores using EEG measurements. This article is originally published in German and has been translated into English: Duda, S. (2013). Online Shopping mit Emotionen - Eine Usability Studie über Online-Shops mit EEG Messung. In: Brau, H., Lehmann, A., Petrovic, K., Schroeder, M. C. (Eds.), Usability Professionals 2013.

Duda, S., Schießl, M., Nitschke, Dr. J. (2007). Gelungener Auftritt: Mit Eye-Tracking Internet-Startseiten optimieren. In: Research & Results, 7/2007, S. 38 - 40.

Duda. S., Saur, M. (2006). Visuelle Orientierung auf einer Website – Vergleich von Sehbehinderten und Normalsichtigen mittels Eye Tracking. In: Brau, H.; Diefenbach, S.; Hassenzahl, M.; Koller, F, Peissner, M. & Roese, K. (Eds.). Usability Professionals 2008.

Schießl, M., Duda, S., Thölke, A., Fischer, R. (2003). Eye tracking and its application in usability and media research. In: Journal "Sonderheft: Blickbewegung" in MMI-interaktiv Journal - Online Zeitschrift zu Fragen der Mensch-Maschine-Interaktion. ISSN 1439-7854. Guest Editors: Katharina Seifert & Matthias Rötting. 12.03.03, Ausgabe Nr. 6.

Cultural Differences

Duda, S., Schießl, M., Nüsperling, S. (2008). See the World with different Eyes. Comparison of Website Usage in Germany and Japan. In: planung & analyse Market Research Special English Edition 2008: Asia and Middle East. p. 14-18. See the World with different Eyes: Poster Presentation at Connecs2008.

Schießl, M., Duda, S., (2007). A Qualitative Oriented Study about IT Procurement Processes: Comparison of 4 European Countries. HCI, Proceedings Volume 11, LNCS_4560, ISBN: 978-3-540-73288-4.

Duda, S., Schießl, M. (2006). Wozu internationale Usability Studien? In: Kempter, G., von Hellberg, P. (Eds.), Information nutzbar machen - Zusammenfassung der Beiträge zum Usability Day IV, S. 148-151.

Mobile

Duda, S., Schießl, M. & Hess, J.-M. (2002). Mobile Usability: Empfehlungen für die Entwicklung benutzerfreundlicher mobiler Datendienste. In: Beier, M. & von Gizycki, V. (Eds.), Usability - Nutzerfreundliches Web-Design, p. 173-199. Berlin, Heidelberg: Springer-Verlag.

Duda, S., Schießl, M. & Hess, J.-M. (2001). Mobile Usability Report. Eine empirische Studie zur Usability von WAP-Diensten in Deutschland. Mit Empfehlungen für Manager und Entwickler mobiler Datendienste. Berlin/Göttingen: BusinessVillage.

Edutainment

Schießl, M., Duda, S. & Fischer, R. (2001). Kids' Space. In: Smith, M. J., Salvendy, G., Harris, D., Koubek, R. J. (Eds.), Human Computer Interaction, Volume 1, Usability Evaluation and Interface Design - Cognitive Engineering, Intelligent Agents and Virtual Reality. Mahwah, New Jersey, London: Lawrence Erlbaum Associates, Publishers.

Duda, S. (1998). Design and Empirical Testing of a Checklist for the Evaluation of Multimedia Software for Children. In: Sutcliffe, A., Ziegler, J. & Johnson, P. (Eds.), Designing Effective and Usable Multimedia Systems. Boston et al.: Kluwer Academic Publishers.

Online Publications

13 April 2021: Humanising Experiences.

3 November 2020: How to Connect with Your Audience.

In the press

The UX Trend Report 2021, by youspi.

22 March 2021: How to design banking apps that work for all ages. Older people may be using smartphone banking apps more than they were this time last year, but banks should be doing more to improve their user experience.

28 December 2020: Looking for a career change? These are the top three jobs to get into in 2021.

ResearchGate

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